FAQ

Do you have questions about Raúl Sousa – Design do Século Vinte? You’re on the right page, all answers are here:

Raúl Sousa – Design do Século Vinte is a website dedicated to trade authentic Vintage Design furniture. It offers a unique and fully secure trusted framework for the purchase of this type of furniture.
Our website gathers a selection of vintage design furniture from the 50s to the 90s. No counterfeits for sale on our website.

On classified ads, vendors post their products directly for sale, without any control. If this allows many items listed, the risks are numerous and the quality is not always there: little or no control of the vendors, nor product authentication, often no integrated payment system, no shipping service, etc.

Raúl Sousa has defined a unique trusted framework, completely secured for the purchase of Vintage Design pieces of furniture, based on several control points: merchant control (sales conditions and ethical charter), product authentication with experts, secure online payment, customer service, home delivery…

All products offered on Raúl Sousa – Design do Século Vinte website are authentic design furniture sold by antique dealers and specialized warehouses: easy chairs, vintage sofas, dining tables,  etc… We have set up an important network of suppliers offering a unique catalogue of 20th century design furniture.

Raúl Sousa – Design do Século Vinte offers only authentic products: armchairs, chairs, sofas, tables, desks, radios, etc. You will not find any copy on our website. All products are authenticated by  professional experts before being put on sale on our website. And if you wish so, we can even provide you with a certificate of authenticity (optional extra fee, price available upon request).

When you have located the piece of furniture you wish to purchase, click on “Add to cart” and follow the steps of the ordering process. You will be able to purchase online and receive your order at home in a few clicks.

The shipping costs depend on the content of your order, your shipping address and the option of transport you choose. Generally, they are indicated on each product page above the “Add to cart” button. For orders outside Europe or USA, you need to add the product(s) to your cart and follow the steps to receive a free shipping quote by Email. You will then be able to finalize your order online.

Thanks to our network of specialized transporters, we offer a bespoke shipping service, depending on the place of delivery and the items you ordered. And in most cases, delivery takes place on average within 3 to 4 weeks in Europe.

Raúl Sousa – Design do Século Vinte allows you to pay for your purchase online in a 100% secure way without any risk of capture or reuse of your confidential data:

– Your payment information is not stored on our servers and remains totally confidential
– All information sent during your payment is encoded and encrypted

* : Compliance with PCI-DSS (Payment Card Industry Data Security Standards)

The payment means offered to date are: Credit card (Visa, Master Card), Paypal, ATM Reference (only for Portugal) and Iban bank transfer.

After your purchase online, you are kept informed of the progress of your delivery at regular intervals. By logging in to your account, you will also be able to track the status of your orders.

Of course. If you have any questions, you can contact us through various channels: email or telephone.